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Non-emergency medical transportation

Call Caleo at (844) 401-4848
CaleoMedical Transportation — home
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Services

Wheelchair, gurney, and ambulatory transport

Three kinds of rides. Which one you need depends on how you can travel. If you are not sure, call us and we will help you figure it out.

Option 1

Wheelchair transport

For riders who use a wheelchair and do not need to lie down during the trip.

Our vans have a ramp or a lift, so you stay in your own wheelchair for the whole trip. You do not need to move to a seat.

The driver secures your wheelchair to the floor of the van before the trip starts. You also wear a seat belt.

A trained attendant helps you from your door to the van and from the van to the door at the other end. This includes help with steps, curbs, and doorways.

How it works

  1. Ramp or lift
  2. You stay in your own chair
  3. Secured to the floor

A schematic, not a particular vehicle — it shows the procedure, not the model.

Option 2

Gurney transport

For riders who need to stay lying down from pickup to drop-off.

Some riders cannot sit up for a trip. A gurney, sometimes called a stretcher, lets you stay flat and supported the whole way.

Two trained crew members move you from your bed to the gurney, and from the gurney to a bed or table at the other end.

The gurney is locked in place inside the vehicle. Straps hold you safely without being tight.

This is non-emergency transport. If you have an emergency, call 911.

How it works

  1. You stay lying down
  2. Straps hold you safely
  3. Locked to the vehicle floor

A schematic, not a particular vehicle — it shows the procedure, not the model.

Option 3

Ambulatory transport

For riders who can walk, with or without a cane, walker, or a helping arm.

You ride in a regular seat. There is room for a cane, a walker, or a folded wheelchair.

The driver meets you at the door and walks with you to the vehicle. You can hold an arm if that helps.

This works well for riders who are steady on their feet but should not drive or take a bus alone.

How it works

  1. Grab handle at the door
  2. A single step up
  3. Room for a cane or walker

A schematic, not a particular vehicle — it shows the procedure, not the model.

What we do not do

Being clear about this saves everyone time.

We are not an ambulance

We do not respond to emergencies and we do not carry paramedics. If someone needs emergency care, call 911.

We do not give medical care

Our crews help you move safely. They do not give medicine, start IVs, or make decisions about your treatment.

We are not a taxi

Every trip is planned around a rider and their appointment. We do not pick up on the street.

Not sure which one you need?

Call us and describe the trip. We will tell you which of the three fits, and what the crew will need to know before the day of the ride.

(844) 401-4848care@caleomd.com